Complex Care
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NDIS Complex Care in Sydney

Specialised Support for Complex Needs 

For those living in Sydney with complex care needs, our specialist support ensures more comfort, safety, and peace of mind. With our highly trained carers by your side, expert assistance is always available.

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Complex Care

Expert Clinical Care 

Our carers are experienced in working with a range of complex needs, including chronic conditions, giving you continuous and reliable support in the comfort of your home.

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Complex Support Planningcommunity
Complex Support Planning
Behaviour Support Integrationcommunity
Behaviour Support Integration
Psychosocial Disability Supportcommunity
Psychosocial Disability Support
Crisis & Transition Stabilisationcommunity
Crisis & Transition Stabilisation
Culturally Appropriate Carecommunity
Culturally Appropriate Care

Our Approach

A team that truly cares

We specialise in matching you with the perfect Support Worker near you to ensure personalised and compassionate care.

Community connections

We’re firm believers in the strength of community. We're here to support you to find a place in your community and help you reach your goals.

Commitment to quality

We have a dedicated Service Delivery team who ensure the highest standards of care are maintained at every step of the journey.

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Our Home and Community Care Team

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Complex Care Needs (NDIS) in Sydney

Holistic support for participants with multiple and interrelated challenges

Complex care under the NDIS isn’t just about clinical or medical supports. It’s about understanding the full picture—supporting people who live with multiple disabilities, mental health conditions, behavioural challenges, and social barriers that make daily life more difficult to navigate.

At United For Care, we specialise in supporting people with complex support needs by offering person-centred, coordinated care. We work closely with support coordinators, guardians, health professionals, and families to build a support system that works together—not in isolation.

What Are Complex Support Needs?

The NDIS defines complex needs as situations where a participant faces several challenges at once. These may include:

  • Dual diagnoses (e.g. psychosocial disability and intellectual disability)
  • Severe or long-term mental health conditions
  • Histories of trauma, homelessness, or contact with the justice system
  • Unstable living environments or frequent placement breakdowns
  • Behaviours of concern that require specialist intervention

People with complex support needs often require intensive coordination, cross-agency collaboration, and consistency across all aspects of support—from accommodation to allied health.

Our Approach to Complex Care

We don’t treat challenges in isolation. Our experienced team takes the time to understand every factor impacting a participant’s wellbeing—physical, mental, emotional, and environmental. From there, we develop a practical care model that meets the person where they are.

We provide:

  • Collaborative support planning with families and allied health teams
  • Ongoing communication with your NDIS Support Coordinator
  • Continuity of care across housing, daily living, and health services
  • Behavioural support integration, where needed
  • Culturally appropriate support for Aboriginal and CALD participants
  • Crisis and transition support during key life changes

Where We Deliver Care

Whether a participant lives in their own home, Supported Independent Living (SIL), or Specialist Disability Accommodation (SDA), we ensure their needs are consistently met with the right supports in place—no matter the complexity.

Start a Conversation With Us

Supporting someone with complex needs requires more than a service—it requires commitment, patience, and care. If you're looking for a provider who understands this, talk to our team at United For Care.

We’re based in Sydney and work with participants across NSW.

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Frequently Asked Questions

Who qualifies for complex care under the NDIS?
How does United For Care support people with complex needs?
Can complex care include behaviour support?
What’s the difference between complex care and high intensity support?
Do you offer crisis or transitional support for people with complex needs?

Reviews

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I’m here, I’m safe and I’ve got a place
to call home. I’ve got an incredible care team around me that understand my needs and it’s amazing! Very grateful for United for Care!

Carissa

Participant
This team is the Gold Standard. The staff have a good handle on comorbidity of cognitive impairment, mental health, substance use and challenging behaviours.

Lee Wilson

Justice Advocacy Service
Beacon of hope for our family when my sister suffered a stroke that left her non-verbal and with a permanent physical disability. Their dedicated and compassionate team provided quality care and emotional support, bringing hope and normalcy back into our lives.

Kim

Family Member

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