NDIS Complex Care in Sydney

Complex Care Needs (NDIS) in Sydney

Holistic support for participants with multiple and interrelated challenges

Complex care under the NDIS isn’t just about clinical or medical supports. It’s about understanding the full picture—supporting people who live with multiple disabilities, mental health conditions, behavioural challenges, and social barriers that make daily life more difficult to navigate.

At United For Care, we specialise in supporting people with complex support needs by offering person-centred, coordinated care. We work closely with support coordinators, guardians, health professionals, and families to build a support system that works together—not in isolation.

What Are Complex Support Needs?

The NDIS defines complex needs as situations where a participant faces several challenges at once. These may include:

• Dual diagnoses (e.g. psychosocial disability and intellectual disability)
• Severe or long-term mental health conditions
• Histories of trauma, homelessness, or contact with the justice system
• Unstable living environments or frequent placement breakdowns
• Behaviours of concern that require specialist intervention

People with complex support needs often require intensive coordination, cross-agency collaboration, and consistency across all aspects of support—from accommodation to allied health.

Our Approach to Complex Care

We don’t treat challenges in isolation. Our experienced team takes the time to understand every factor impacting a participant’s wellbeing—physical, mental, emotional, and environmental. From there, we develop a practical care model that meets the person where they are.

We provide:

• Collaborative support planning with families and allied health teams
• Ongoing communication with your NDIS Support Coordinator
• Continuity of care across housing, daily living, and health services
• Behavioural support integration, where needed
• Culturally appropriate support for Aboriginal and CALD participants
• Crisis and transition support during key life changes

Where We Deliver Care

Whether a participant lives in their own home, Supported Independent Living (SIL), or Specialist Disability Accommodation (SDA), we ensure their needs are consistently met with the right supports in place—no matter the complexity.

Start a Conversation With Us

Supporting someone with complex needs requires more than a service—it requires commitment, patience, and care. If you're looking for a provider who understands this, talk to our team at United For Care.

We’re based in Sydney and work with participants across NSW.

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